General
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Can I talk to a human
Need help with the LION Report Tool? Contact support through tickets or explore the knowledge base for assistance.
How do I update my credit card information
Update credit card information for LION Report Tool through customer support or account portal for seamless billing changes.
Tell me about PLM or Parking Lot Minute
Manage technical service activities efficiently with Parking Lot Minute feature. Track visits, support sessions, and emergencies with detailed records.
Time Tracking with Clockify
Learn to efficiently track and manage work hours with Clockify in the LION Report Tool. Guide for employees and managers/admins provided.
What does LION mean
Learn about L.I.O.N. Reports, a structured format for weekly status updates, enhancing team communication and project transparency.
Working with Support
How to use the support ticket system to get help when you need it